FAQ

Use Fit Check to confirm seat width, rated capacity, doorway clearance, storage space, normal route surface, and how the product will be loaded for vehicle transport. If you are unsure, contact support and we can help you compare options.

Compare the 22-Inch Wide Seat Electric Wheelchair for a 22.05 in wide-seat power wheelchair, or the Heavy Duty 4-Wheel Mobility Scooter – 400 lb Capacity when scooter-style outdoor errands fit your routine. Confirm dimensions, rated support, storage and loading before ordering.

Electric Wheelchair Shop focuses on free shipping to the contiguous 48 U.S. states. Processing and transit timing can vary by model, inventory, destination, and carrier conditions. Check your order confirmation and tracking once the shipment is created.

Many power wheelchairs and scooters are heavy. Plan for assisted lifting, ramp loading, or another safe transport method if the product will be moved into a vehicle or carried over steps.

Contact Electric Wheelchair Shop support within 60 days if the product is not the right fit. We will guide the return steps and explain any freight or restocking terms that apply under the published return policy.

Electric Wheelchair Shop support can help with setup questions, warranty guidance, replacement parts, repair direction, and issue review. Include your order number, model name, serial number if available, plus photos or video when contacting support.

Use the Service and Parts path for parts availability, repair questions, and issue triage. Support may ask for photos, video, order details, or serial information to identify the right part or next step.

Battery specifications, airline rules, and carrier policies can vary. Use the exact product battery details and travel requirements to plan air travel or carrier transport.